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Category Archives: FAQs
When is the balance due?
The remainder of the balance can be paid any time on or before the event date.
What if I need to cancel?
You are free to cancel any or all of your order at any time, however the down payment is non-refundable and non-transferable, so you will lose the down payment on any items cancelled.
What is the down payment?
A non-refundable, non-transferable down payment equal to 50% of the total reservation is due at the time the order is placed to reserve the items. This is your commitment to us.
What is a reservation?
A reservation is our commitment to you that the items you requested will be available for you when you require them.
How do I place an order?
To place an order, either stop in our showroom or call us during normal business hours. If you are a new customer, we will create a customer profile for you, which requires some information from a state or federal ID; … Continue reading